Claims submitted for disability benefits are reportedly experiencing processing times that exceed one year, according to the Public Accounts Committee. This finding has prompted Members of Parliament to describe the delays as unacceptable and to call for rapid reform in the administrative procedures that govern benefit allocation. The committee’s report, which focused on the efficiency and transparency of public service delivery, highlighted the lack of progress in resolving these bottlenecks. _2_ The committee recommends that the responsible authorities evaluate current workflow structures, identify capacity constraints, and implement technology solutions designed to expedite decision‑making. MPs emphasize that prolonged waits not only strain individuals’ financial stability but also undermine confidence in public institutions. The parliamentary question period featured testimonies from affected claimants, underscoring the urgency of addressing systemic gaps. While the report points to procedural shortcomings, it refrains from assigning blame, instead urging a collaborative approach to streamline operations across departments and ensure the timely disbursement of benefits. The implications of these delays extend beyond individual hardship; they reflect on the broader mandate of the welfare system to deliver prompt support in line with statutory obligations. Addressing this issue is seen as an essential step toward enhancing the overall effectiveness of public service delivery and restoring trust in the system’s capacity to meet citizens’ needs promptly. _3_ The academic and policy discourse surrounding social welfare underscores the necessity of continuous improvement in claim processing. The committee’s recommendations serve as a benchmark for future reforms, offering a framework that balances accountability with operational efficiency. By focusing on data‑driven process adjustments, the government can mitigate the risk of subsequent delays, ensuring that the welfare system fulfills its role as a reliable safety net. The cohort of MPs advocating for expedited claims processing signals bipartisan support for reforms aimed at upholding the principles of timely assistance and equitable resource distribution across the country. This collective stance highlights a national commitment to reforming the administrative structures that have long presented barriers to effective service delivery.