The BBC Panorama program has conducted an investigation into Evri, a leading parcel delivery company. The research highlights issues related to delivery practices and workforce remuneration within the company, which holds a significant position in the UK’s parcel market. The investigation reports that despite being market leaders, the company faces a reputation challenged by numerous complaints regarding non-deliveries and operational inefficiencies. The report emphasizes the pressure experienced by couriers to meet delivery targets, often under challenging conditions, which raises concerns about their earning potential and overall working environment. The investigation provides data suggesting that the company’s assessment of delivery performance and wages may not align with fair labor standards, prompting discussions about workplace equity and corporate responsibilities in the logistics industry.