CrimeRadar, an artificial intelligence-based application designed to monitor and report local crime activity across US communities, has issued an official apology regarding inaccurate alerts sent to residents. The app’s false alerts prompted concern among users and affected community trust. A BBC Verify investigation revealed that the false notifications were caused by algorithmic misclassification and technical glitches, rather than malicious intent. After identifying these issues, the developers issued formal apologies and committed to refining the system to prevent future inaccuracies. The incident underscores ongoing challenges in deploying AI for public safety functions, emphasizing the importance of continuous testing and validation before widespread use. Authorities and community leaders are advised to approach such alerts critically and verify information through official channels. Despite technological advances, human oversight remains essential in ensuring community safety and maintaining public confidence.