The Port of Dover has reported that technical problems related to information technology systems are contributing to processing delays at the port. These disruptions are affecting the handling of vehicles and passengers, resulting in wait times of approximately one hour. The issues are rooted in ongoing IT system malfunctions, which have been compounded by the high volume of holiday travelers during the Christmas season. The delays are impacting ferry schedules and cargo operations, leading to increased congestion and operational adjustments at the port. Authorities are working to resolve the technology problems and mitigate the delays, but the situation remains fluid during this peak travel period._

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The convergence of existing IT system issues with increased holiday travel volume has intensified delays at the port. Travelers and freight operators are experiencing extended wait times, affecting onward transportation and logistics planning. Port authorities have issued advisories recommending early arrivals and alternative arrangements when possible. The disruptions are mainly due to software glitches, hardware malfunctions, and system overloads, which have temporarily hindered the port’s ability to process transactions efficiently. The impact extends beyond Dover, as delays ripple through shipping schedules and supply chains during the busy Christmas period, emphasizing the importance of resilient and adaptive port operations in times of seasonal demand._

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Efforts to repair and stabilize the IT systems are ongoing, with technical teams working around the clock to restore full functionality. The port’s management has prioritized hardware diagnostics, software patches, and system backups to reduce further delays. Despite these efforts, some delays are expected to persist until the technical issues are fully addressed. The situation highlights the reliance of port logistics on digital infrastructure, and the need for contingency planning in case of system failures. As Christmas travel continues, port authorities advise travelers and freight operators to monitor updates and communicate with their service providers for the latest information on schedules and delays.